Shipping & Returns

We can ship to virtually any address in the world. However please note that there are restrictions on some products, and some products cannot be shipped to international destinations. If you are not able to place your order online, please contact our sales department below for assistance, and we will be happy to help.

If you want to pickup your order at our retail store in Calhoun, Georgia please indicate so on the online order form. There is no charge for this, however, all sales are subject to Georgia Sales Tax. We will call or eMail you when order is ready for pickup. Hours for the retail store are Monday through Thursday 9 am to 5 pm.

We reserve the right to use the shipping method and carrier of our choosing based on destination, product, quantity, and cost. If you want to request a Rush Service or a specific carrier, please contact us to see what options are available. (NOTE: Rush Services may not be available on most products the last 6 weeks of the year due to the Holidays.)

We have multiple warehouse/shipping points. Orders with more than one product may ship from multiple fulfillment centers. This means orders may arrive in more than one package and on different days. For US shipments, products typically ship within 1-7 days*. If your order is shipping from multiple locations, we will update the order status for each product as it ships. For shipments outside of the US, shipping times may vary depending on country of origin and delivery. Please allow additional time during holiday seasons.

 

Returns Policy

If you wish to return an item, please contact us for instructions on making your return. You will receive a full refund for the cost of the item when it is returned in its original, new condition, along with proof of purchase within 30 days of delivery for retail customers or 90 days for wholesale accounts**. No returns will be accepted after these times. All shipping is non-refundable.

Your refund will be issued after we receive the return of the item. It must be in the same condition as it was upon delivery to you. You should expect to receive your refund within four weeks of returning the item.
 

Damaged or Incorrect item

If your item arrives damaged, or is incorrect, simply notify TEACH Services, so we can resolve the issue. You must contact us within 30 days of receipt to file a claim for incorrect or damaged products. For missing items, please allow up to 30 days from the time the item was shipped for it to be considered “lost.”

Shipping Fees

1-Pick/Box/Tape/Label (includes labor and materials based on box size—Min $2.00):

• $2.00/box size 1 (11-7/8" x  9-1/16" x  4-1/4") 32 ECT C  single wall kraft
• $4.00/box size 2 (12-3/8" x  9-5/8"  x 10-1/8") 40 ECT C  single wall kraft
• $6.00/box size 3 (20"-0/0 x 12-7/8"  x 11"-0/0) 48 ECT BC double wall kraft
• $1.00/box when using original boxes from printer (full cartons only)

2-Actual Shipping/Insurance charges--based on how you select shipping method (UPS—Overnight, Two Day air. US Postal—Express, Priority Mail, Media/Book Rate, etc.)

3-Drop Shipping for wholesalers/authors shipping to retail customers is $2.00 per address.

*Please NOTE for orders shipping to a California address or to a PO Box: Due to state regulations, shipments to the state of California may take an additional week for processing. Some products cannot be shipped to PO Box addresses (US and international) depending on the carrier and may take additional time for processing.

**Additional restrictions may apply.

Feel free to contact our sales department at (706) 504-9192, or email us.